Scott used his knowledge in Information Systems, Project Management, and ISO 9000 procedures that he gained from working with these two Fortune 500 companies to better the infrastructure at Aeromedical. Shurley served as President at Aeromedical Collection Services from 2012 until his departure. Shurley’s knowledge in EMS reimbursement, along with desire to operate his own company, laid the foundation for Insight Billing Corporation which was established in 2016. Insight will never force a client to use a particular software or hardware but will work with “best of breed” partnerships in order to provide the client with richer interfaces and completely integrated solutions.
Proven technology combined with sound business practices ensure that maximum reimbursement is obtained for every claim. Shurley is dedicated to keeping Insight on the cutting edge of technical billing services, while providing a stable and productive working environment for employees in the Shreveport/Bossier area.
Vicki is a lifelong Louisiana resident, a 1998 graduate of Louisiana State University of Shreveport with a specialization in Human Resources and Training. She further studied at LSU Baton Rouge and completed study in Fundamentals of Management. Vicki came to Insight after fourteen years of business management, nine of which were at the senior management level.
Prior to assuming her senior management position at Insight, she completed a lengthy management career at Horseshoe Casino and Hotel in Bossier City, Louisiana, where she was the Director of Guest Services and Special Project Manager. Prior to that Promotion, She Served as Training/Quality Assurance Manager at Horseshoe, a position she held since 2002. Vicki has six years’ experience managing large group of employees. At one time, she was responsible for 1200 employees, in a company that grew rapidly. Vicki uses her impeccable people skills in working daily with each Insight client in many areas, assuring each client that Insight is performing at peak capacity to achieve maximum reimbursement for every claim processed. She is chiefly responsible for the operations of the entire claims process at Insight, from hiring and training employees, to ensuring they are performing at maximum efficiency and overseeing the Claims Billing, Posting and Follow-up Departments.
John T. Prock
Insight Quality and Compliance Manager
John T. Prock has spent approximately 30 years in the manufacturing industry in both structural steel manufacturing and in the steel foundry business. For 20 of those years John served in the Steel Casting Industry as Chief Inspector, Quality Assurance Manager, Operations Control Manager and Production Control Manager for nationally known steel foundries.
His experience and knowledge of quality assurance processes and control were instrumental in obtaining Certified Quality Supplier status from such nationally known clients as Vermeer Manufacturing, Caterpillar Tractor Company, Eaton Corporation Axle Division, and Associated Pipe and Pilling Company. John assumed the role as Insight’s Quality Control and Process Control Manager. In that capacity, he is chiefly responsible for the constant maintenance of Insight’s in-depth compliance programs that contains numerous on-site and off-site daily, weekly, and monthly compliance audits for all its processes for each one of its clients. John is charged to verify that each Insight employee performs each task according to the standards and at the quality levels established and maintained in the company’s Quality Control Program.
Accounts Receivable Manager
Sandra also is an expert in appealing denials and claims that seem impossible to receive payment on. The supervisors refer the most difficult situations to Sandra, and she works them diligently until we receive payment. This may require three or four appeals, or even an escalation to an Administrative Law Judge, but Sandra’s expertise in this has proven to be successful.
INSIGHT BILLING CORPORATION