Vicki Pylant

VP/COO

Vicki is a lifelong Louisiana resident, a 1998 graduate of Louisiana State University of Shreveport with a specialization in Human Resources and Training. She further studied at LSU Baton Rouge and completed study in Fundamentals of Management. Vicki came to Insight after fourteen years of business management, nine of which were at the senior management level.

Prior to assuming her senior management position at Insight, she completed a lengthy management career at Horseshoe Casino and Hotel in Bossier City, Louisiana, where she was the Director of Guest Services and Special Project Manager. Prior to that Promotion, She Served as Training/Quality Assurance Manager at Horseshoe, a position she held since 2002. Vicki has six years’ experience managing large group of employees. At one time, she was responsible for 1200 employees, in a company that grew rapidly. Vicki uses her impeccable people skills in working daily with each Insight client in many areas, assuring each client that Insight is performing at peak capacity to achieve maximum reimbursement for every claim processed. She is chiefly responsible for the operations of the entire claims process at Insight, from hiring and training employees, to ensuring they are performing at maximum efficiency and overseeing the Claims Billing, Posting and Follow-up Departments.